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A Real-Time AI Agent Handled 30,000 Retail Shoppers in Two Weeks Using GPT-Realtime
OpenAI NewsยทSaturday, 1 August 2026

A company called avatarin built a 24/7 multilingual retail support agent for Yamada Denki stores using OpenAI's GPT-Realtime API. In two weeks, 30,000 people used it, and 92% of survey responses were positive. The whole build reportedly took two weeks.
Why It Matters
This is a concrete, working example of an agentic AI deployment in a real business โ and the speed of the build makes it a useful model for anyone learning how to ship voice or real-time AI agents.
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