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NTT DATA Cut Incident Analysis Time to 30 Minutes Using Codex — Here's the Playbook
OpenAI News·Tuesday, 28 July 2026
NTT DATA Group used ChatGPT Enterprise and OpenAI's Codex to help 9,000 employees automate work and cut incident analysis time down to 30 minutes. The company also scaled secure AI adoption across the organization. This is a real-world case study of Codex being used at enterprise scale.
Why It Matters
Seeing exactly how a large company cut a slow process to 30 minutes with Codex gives you a concrete template to try on your own repetitive analysis tasks.
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