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OpenAI Presence Lets Businesses Deploy Voice and Chat AI Agents Without Building from Scratch
OpenAI News·Friday, 24 July 2026
OpenAI launched OpenAI Presence, an enterprise platform for deploying AI agents that handle voice and chat for customer-facing and internal workflows. It's positioned as a ready-to-use system for organizations that want trusted agents without building everything themselves. The platform targets both customer service and internal team use cases.
Why It Matters
If you work at a company exploring AI agents, this is a concrete platform to evaluate right now — not a research paper, but a deployable product.
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