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Companies Are Stuck in AI 'Pilot Purgatory' — and It's Costing Trillions
HR Dive - Latest News·Monday, 22 June 2026
A new study finds that the world's top 2,000 public companies have nearly $18 trillion in untapped AI value, held back by tech debt, process gaps, and workforce skill shortages. Firms keep launching AI pilots but struggle to scale them into real business results. The research was published by Genpact.
Why It Matters
If your company is experimenting with AI but nothing seems to change, this study explains why — and it affects workers whose jobs may be transformed once AI finally scales.
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