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Top 2,000 Global Firms Are Sitting on $18 Trillion in Untapped AI Value — and Can't Access It

HR Dive·Thursday, 18 June 2026

A new study found that the world's top 2,000 public companies collectively have nearly $18 trillion in unrealised AI value, blocked by workforce gaps, tech debt, and broken processes. Firms are stuck in what the research calls 'pilot purgatory' — running AI experiments that never scale. The study was published by Genpact.

Why It Matters

This explains why so many companies talk about AI but show little results. For employees and managers, it highlights why AI skills and updated processes are becoming critical to career growth.

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